Terms of Use
Effective Date: September 22, 2026
These Terms of Use govern your use of the West Texas Counseling & Guidance website and the online services and communications made available through it.
By accessing or using this website, you agree to these Terms of Use.
References to "WTCG," "we," "us," or "our" refer to West Texas Counseling & Guidance and, where applicable, Permian Basin Counseling & Guidance.
Website Information
The information provided on this website is intended to provide general information about West Texas Counseling & Guidance, Permian Basin Counseling & Guidance, our programs, counseling services, resources, locations, and related activities.
We make reasonable efforts to keep information accurate and current. However, programs, services, personnel, locations, availability, fees, insurance participation, schedules, and other information may change without notice.
We do not guarantee that all information on this website will always be complete, current, or error-free.
Not Medical or Mental Health Advice
Information provided on this website is for general informational and educational purposes and is not intended to constitute medical advice, mental health advice, diagnosis, treatment, or a professional clinical relationship.
Visiting this website, submitting a contact form, sending an email, or sending a text message does not by itself establish a therapist-client, counselor-client, physician-patient, or other professional treatment relationship.
Professional services are provided only through appropriate intake, consent, and service arrangements.
Emergencies and Crisis Situations
This website, email, contact forms, and text messaging services are not emergency communication systems and should not be used for emergencies or situations requiring an immediate response.
If you or another person is in immediate danger or experiencing an emergency, call 911 or seek appropriate emergency assistance.
Do not rely on a website form, email, voicemail, or text message for emergency intervention.
Acceptable Use
You agree not to use this website:
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For unlawful purposes
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To attempt unauthorized access to the website, server, accounts, or systems
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To interfere with the operation or security of the website
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To transmit malicious software or harmful code
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To impersonate another person
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To submit false, fraudulent, threatening, abusive, or unlawful material
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To collect information about other users without authorization
We reserve the right to restrict access to the website when necessary to protect our organization, systems, users, or others.
SMS Terms & Conditions
By providing your mobile phone number and consenting to receive text messages, you agree to receive SMS messages from West Texas Counseling & Guidance and/or Permian Basin Counseling & Guidance related to appointment scheduling, appointment reminders, intake, administrative matters, billing, service coordination, responses to inquiries, and other communications related to services you have requested.
Consent to receive text messages is optional and is not required as a condition of receiving counseling or other services.
Message frequency varies.
Standard message and data rates may apply according to your mobile carrier and service plan.
You may opt out of SMS communications at any time by replying STOP to any message. After opting out, you may receive a confirmation message and will no longer receive SMS messages unless you subsequently opt in again.
For assistance, reply HELP or contact West Texas Counseling & Guidance at 325-944-2561.
You are responsible for providing an accurate mobile telephone number and for notifying us if your number changes.
Wireless carriers are not responsible for delayed or undelivered messages.
Delivery of SMS messages is subject to effective transmission by your wireless carrier and is outside the complete control of West Texas Counseling & Guidance.
Your information will be handled according to our Privacy Policy.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes.
Information may be shared with service providers when necessary to provide the SMS service or facilitate communications requested by you. Such providers may use the information only as necessary to provide those services and not for their own marketing or promotional purposes.
Email and Electronic Communications
By contacting us electronically, you acknowledge that ordinary email, SMS messaging, and general website forms may have security and privacy limitations.
Do not use general website forms, ordinary email, or SMS messaging to communicate emergencies or time-sensitive crisis information.
Third-Party Websites and Services
This website may contain links to third-party websites or use third-party services, including telehealth platforms, payment services, donation platforms, mapping services, social media services, analytics providers, or other online resources.
Links are provided for convenience and informational purposes.
West Texas Counseling & Guidance does not control independently operated third-party websites and is not responsible for their content, availability, security, privacy practices, or terms.
Your use of third-party services may be governed by separate terms and privacy policies.
Intellectual Property
Unless otherwise indicated, the content of this website, including text, graphics, logos, photographs, design elements, and other original materials, is owned by or licensed to West Texas Counseling & Guidance and is protected by applicable intellectual property laws.
You may view, print, or download website content for personal, noncommercial use.
Website content may not be reproduced, distributed, republished, sold, modified, or commercially exploited without permission except as permitted by law.
Forms and Downloadable Materials
Forms, documents, educational materials, and other downloadable resources provided through this website are offered for convenience.
Availability of a form online does not necessarily mean that submitting or completing the form establishes eligibility for services, guarantees an appointment, or creates a professional treatment relationship.
Donations and Payments
If donations, payments, or other transactions are available through this website or a linked third-party provider, additional terms imposed by the applicable payment provider may apply.
West Texas Counseling & Guidance is not responsible for interruptions or errors occurring within independently operated third-party payment systems.
Disclaimer of Warranties
This website and its content are provided on an "as available" basis.
To the extent permitted by law, West Texas Counseling & Guidance makes no warranty that the website will always be available, uninterrupted, secure, error-free, or free from harmful components.
Nothing in these Terms limits rights that cannot legally be limited or waived.
Limitation of Liability
To the fullest extent permitted by applicable law, West Texas Counseling & Guidance and its directors, officers, employees, representatives, and service providers will not be liable for indirect, incidental, special, consequential, or similar damages arising from the use of or inability to use this website.
This limitation does not apply where liability cannot legally be excluded or limited.
Privacy
Your use of this website is also subject to our Privacy Policy, which explains how information may be collected, used, and disclosed.
The website Privacy Policy does not replace privacy notices or requirements that may apply to protected health information or information maintained as part of a clinical relationship.
Changes to These Terms
West Texas Counseling & Guidance may modify these Terms of Use periodically.
Changes become effective when the revised Terms are posted on this website. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.
Governing Law
These Terms are governed by applicable federal law and the laws of the State of Texas, without regard to conflict-of-law principles.
Contact Us
Questions regarding these Terms of Use or our SMS communications may be directed to:
West Texas Counseling & Guidance
36 E. Twohig Ave.
Cactus Hotel, 6th Floor
San Angelo, TX 76903
Phone: 325-944-2561